Site Map | Conditions of Service      



At Cambridge and North Dumfries Hydro Inc. we are committed to making it easy for our customers to communicate with us. We want to exceed your expectations and minimize hassles by offering a number of services online.

  • Welcome New Customers
    Sign up on-line


  • Report a Move
    If you are changing your address - you can tell us about it online.


  • Call Us Before You Dig
    Building a fence or planting a tree? Be safe not sorry when it comes to underground hydro lines. Contact us for your free locate before you dig!


  • Report a Power Problem or Outage
    Having a power problem? Let us know about it.


  • Report a Street Light Outage
    Notice a street light out on your street? We want to know about it.


  • Report a Tree Obstruction
    Strong winds knocked down a tree on a power line or some branches are causing an obstruction on our lines? It helps us and our customers if we are told about the potential problem.


  • Read Your Meter-On Line Reporting
    Now you can read your meter and report the numbers - on line - 24/7.


  • Safety First Always
    Safety First - Always. Check out our commitment to Safety and learn more by visiting the safety links provided.


  • Medical Alert
    If someone in your home relies on electrical medical equipment, we want to know about it.


  • Third Party Notification
    We consider this program your "Buddy System" giving us someone else to contact in the event of a problem.


  • Contact Numbers
    We want it to be easy for our customers to contact us to ask a question or make a comment.



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